Hearing Aid Repair From People Who Care
He Threw The Hearing Aid In The Trash Can!!!
Almost 35 years ago, my father took his hearing aid in for a hearing aid repair, and he was told, “Those are sealed units that can’t be repaired. You need to buy a new hearing aid.”
As he said that, the salesman threw my dad’s hearing aid into a trash can!
My father did buy a new hearing aid that day, but he also dug his old hearing aid out of the trash when the man left the room.
I Fixed That Hearing Aid For My Dad...
A few years later, when I was working as a hearing aid repair technician for a large hearing aid manufacturer, I fixed that hearing aid for my dad. I told myself at that time that I would always be sensitive to other people’s needs, so I would never treat someone with such a cavalier attitude.
Bringing Back The Sounds Of Life
Now as the director of Hearing Haven, I am able to bring the sounds of life back to thousands of people with hearing loss - regardless of the age or condition of their hearing aids. The Hearing Haven family and I will always do our best to help you hear again. So even if you’ve been told “no way” - send your hearing aid in for repair and give us a try. If we can’t repair your hearing aid, I guarantee we will send it back to you at no cost.
Thank you for trusting Hearing Haven with your hearing aid repair.
Bob Bare, CEO
Hearing Haven
Hearing Aid Repair - 1 Year Warranty - $175
We repair ALL hearing brands, types AND ages. Whether your hearing aid is old or new the repair fee is $175 per aid + Free Shipping. This includes a one year warranty, not six months like many repair shops offer, and we do not charge extra for digital or programmable hearing aids.
Your hearing aid is usually repaired in 3-5 business days, although 48 Hour rush service is available for $27.50.
We have employees and family members with hearing loss and we know what an impact it has on your life. That is why we care about giving you the best hearing aid repair we can.
Free Shipping With Every Hearing Aid Repair
We ship by FedEx, so you get a tracking number to know exactly where your hearing aid is. FedEx Ground is included for free with each and every repair.
FedEx Express is also available for $23.
How To Send Your Hearing Aid
For the safety of your hearing aids please send them in a small, crush proof box or other crush proof container (prescription pill bottles or vitamin bottles work great), packed securely with packing foam or tissue.
Include a completed copy of our hearing aid repair order form.
Just fill out the repair form, print it and include it with your hearing aid.
Ship "In The Ear" Hearing Aids To:
Hearing Haven
3740 N. Josey Lane. #125
Carrollton, Texas 75007
Ship "Behind The Ear" Hearing Aids To:
Hearing Haven
8282 Bellaire Blvd., Suite 142
Bell Park Shopping Center
Houston, Texas 77036
What If I Need A New Case?
If your hearing aid fits loose, or it has been stepped on or chewed (dogs love hearing aids), then you may need a new custom mold, often referred to as a re-case, or re-shell. This is $275 and also includes repairs to the electronics with a 1 year warranty.
We will need an impression of your ear which you can get from your local audiologist or hearing aid dispenser.
What If You Can't Repair My Hearing Aid?
It is very rare that we are not able to repair your hearing aid, but if that happens you will not be charged (or you will be refunded if you already paid), and your hearing aid will be returned to you at no cost.
If your hearing aid becomes un-repairable at any point during its warranty under us, we will give you a full refund on the repair.
Payment For Hearing Aid Repairs
You may send a check with the hearing aid to be repaired, or just have us give you a call once the repair is complete and pay by credit card over the telephone.
You may also choose to pay online through PayPals secure server. We offer this option because we know that many people a hesitant to do business online, and many times with good reason!
PayPal offers a money back guarantee when you make a payment through your PayPal account. If the services or product for the transaction are not delivered, then PayPal will send the money back to you and they will deal with the merchant directly.
If you choose PayPal, be sure to complete the hearing aid repair form first, then look at your copy to reference all items before proceeding with the secure PayPal payment.
Feel Free To Talk To Us!
If you have any questions that we can help you with please contact us by phone at 1-888-412-3337, or if you prefer email, CS@HearingHaven.com.
At Hearing Haven we truly care about your hearing aid repair!