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Service |
Description |
|
| Repair |
Repair with 12 month warranty and shipping |
$175 |
| Re-case |
Re-case with 12 month warranty and shipping |
$275 |
| Programming |
Programming of one aid for $50 or two for $75 |
$50-75 |
| Next Day Rush |
1 business day in house turn around time |
$20 |
| Express mail |
1-2 day Express mail with tracking number |
$18 |
| BTE molds |
Custom molds for "Behind The Ear" aids |
$50-75 |
| Hearing Aid Clone |
New aid using an existing aid as a reference |
$595-$995 |
There is a $175 fee for a hearing aid repair, which includes repair and replacement of defective electronic components, cleaning and testing of all components, shipping, and a one year repair warranty. There are no extra fees for digital or programmable hearing aids. We repair all brands, regardless of age.
In most cases the total fee for restoration of your hearing aid will be $175. There are a few case in which there will be an additional fee. If this is the case we will contact you before performing the service.
Some situtations which would require an additional fee are:
Circuit Board Replacement:
There is a $50 fee If the circuit board needs replacement.
Faceplate Replacement ("In The Ear" models):
There is a $50 fee if the faceplate, which contains the battery compartment, needs replacement.
Re-casing:
If the external casing has been damaged beyond repair, it will be considered a Re-case. More information on recases can be found below.
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If your hearing aid needs a completely new case, the fee is $275 including shipping, any repairs the electronic components may need, and a twelve month warranty.
In order to Re-case a custom hearing aid, we will need an impression of your ear. You can obtain this locally, or you may purchase an impression kit through Hearing Haven.
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The fee for any type of programming is waived if requested at time of repair or re-case.
Otherwise the fee is $50 for one aid, or $75 for two aids.
When requesting programming it is sometimes neccessary, but always helpful, for us to have a copy of your most recent audiogram.
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24 hour rush service is available on repair orders for a $20 fee. With this service, your hearing aid is repaired and returned on the next business day of its reception.
If we receive the aid on a Tuesday, it will be shipped back to you by that Wednesday. If it is received on a Friday, it will ship Monday.
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USPS Priority Mail return shipping is included with all repairs and recases; delivery time for Priority Mail is 3-4 days.
You also have the option of upgrading the shipping method to Express Mail for a fee of $18. Express Mail comes with a tracking number and 1-2 day delivery time.
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When ordering custom earmolds for Behind The Ear hearing aids, you have the option of a soft or hard material. Our fees are $50 per earmold for hard material, or $75 per earmold for soft material.
There are some advantages to using soft material, such as, increased effectiveness against feedback, and increased comfort. If you have previously experienced any problems in these areas, using the soft material may be benificial.
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Hearing aid cloning is the process of taking your existing hearing aid, copying the custom molds, and putting in new electronics, set up to match your exsisting aid.
Many of our customers choose to have their hearing aids cloned simply because they do not want to be without hearing aids in the case of a device malfunction.
The fees for hearing aid cloning are $995 for a clone using our private label digital circuitry, or $595 for a clone using our analog circuitry.
You can also have us make an exact clone by using the same circuitry that is in your current hearing aid. This may be more expensive depending on your particular device, so contact us with the brand, and serial number of your hearing aid.
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If you have any questions we haven't answered here, please click here to contact us .
