I just wanted to write and say thank you for your excellent repair and fast turnaround service. We delivered the hearing aid to my mother-in-law this morning and she was very pleased. This was an excellent experience.
Best regards,
-Ray Offutt
Visalia, California
Dear Chelsea,
I just received my hearings aids back today. I am impressed with your quick service and your attention to details on my aids. They work perfectly and I haven't had them for a while.
I couldn't afford to have the manufacturer repair them. [The manufacturer] wanted $200.00 a piece just to look at them. Thank you so much, you are miracle workers.
These hearing aids have never worked this well when the manufacturer did do the repairs in the past. I simply can't thank all of you enough.
Sincerely,
-John J. Palek
Dear Dawn,
I just wanted to write and say thank you. Through your wonderful newsletter I contacted Hearing Haven and sent my hearing aids to them for repairs.
Ever since I purchased my aids through a local Dr.'s office I have had nothing but trouble with them. The manufacturer would only repair them and refused to replace them. Even though they both would break in 2 - 3 months time. After the manufacturers one year warranty was up they continued to charge me $200.00 an aid (just to look at them) plus repair costs. It got to the point where I just didn't wear them any more.
If this is the quality of the hearing aids I didn't want anything to do with them. The aids where supposed to be high quality instruments from [manufacturer], cost me over $2700 a piece. And I had to shell out $300-400 ( a piece!) every other month for the manufacturer to repair them. Plus it took several weeks time from when I left them at the office and until I got them back. Not counting my driving to the office to drop them off and pick them up.
Hearing Haven was great in answering my questions and I sent them my aids. In about a week I got them back in the mail. This was in late July and now they are still working. The manufacturer would never answer my calls or emails and they never told me what they had to fix. Hearing Haven included a sheet with the repairs done listed. And it was no more than their price on their website.
Hearing Haven is a wonderful company and I am extremely pleased with their service. I can not say enough good thing s about them. And an extremely heartfelt THANK YOU to you for leading me to them from your newsletter. I can't believe my hearing aids are still working.
John Palek,
Latrobe, PA
jackpalek@comcast.net
I received the aid this morning. So far it is working great. Thanks a lot for fixing it for me, and the turnaround was great.
Sure am glad I found out about your business via the internet. I was looking at $4800 to replace them, and the audiologist told me that was a good customer price. LOL.
You will be getting all my business in the future and everyone else I can send to you.
Thanks again...
-Ronald
Just wanted you to know I am very pleased with the work you done, my aids are working better now than when I bought them.
May God bless you and your business continue to prosper.
If I need more repairs I will definitely be using you for my repairs.
-Alberta W. Cox
It's not every day you deal with a company that does an outstanding job, stands behind their work and actually communicates with their customers quickly and professionally.
If anyone is contemplating having their hearing aids fixed, and is unsure if these testimonials are for real, feel free to contact me, I had mine fixed and I'm very satisfied!
Ken Zuchlewski
-kenz29@verizon.net
Chelsea,
It is with pleasure that I can thank you for the repair on my mother’s hearing aid. I originally sent it to you for repair, relying completely on the testimonials on your site. My mother is 94 years old with advanced macular degeneration and loss of hearing in both ears. She had been living alone, but after a fall this past summer, we had no choice but to place her in a nursing home.
Not long after she was settled in, one of her hearing aids malfunctioned. I sent it to your company where it was repaired reasonably and in a timely manner. She was thrilled! She could hear again!
Imagine how distressed we were when she took it out just a few weeks later, put it in the pocket of a sweater and the sweater was taken out of her room to be laundered. When she remembered where she put it, we were able to retrieve it, but unfortunately, it was mangled to the point that I was sure was beyond repair!
I sent it back to Hearing Haven, with no expectations whatsoever. Our experience over the last few months in dealing with health care professionals has been eye opening. We are shocked at how many people will take advantage of the elderly, exhibiting no conscience in what they demand for the most basic of services.
You are to be applauded for honoring your warranty with no questions asked, and not taking advantage of people that really need your services.
Thank you from the bottom of my heart.
I can’t help my mother see again, but at least with your help, she has the ability to hear.
Sincerely,
K.B.
We just got our hearing aid back from repair and to say we are very pleased is a gross understatement.
We are so happy that we found you and will recommend you to every person we hear about that may need/will need your services. You may use our names in any way to promote your services.
Thank You Again and Again:
-Don & Sherri Ulring
Yes Chelsea I received my hearing aids in a timely manner. As always I'm completely satisfied and hearing well once again thanks to your fine service. I thank you for the inquiry, not many care about their business base enough to inquire.
I'm happy and so are the people around me who have to communicate with me.
Thanks and God Bless!
Gary E. Foster
goh2415@bellsouth.net
Dear Bob Bare,
Your talents are indeed bordering on hearing aid genius. I received my custom hearing aids tonight and they are absolutely marvelous. The strength and clarity are outstanding. I love the 1,2,3 beeps to keep you on track to the program. The fit is wonderful !! There is no feedback. All you have to do is have a borderline customer email me and I will sell your aids. I am a customer.
-Bill Magness
Just a short note to let you know that your repair on my hearing aids is great! They are better than ever. The repairs you did make a world of difference. I now wear them all the time and hear better than I did when they were new. Thank you and my other hearing aid says thanks too because I'm not going "What did he say?" all the time now.
-Samuel J Summers
Just a note to thank you for the personal attention, great job and outstanding service. I will be glad to recommend you to anyone who has need of your services.
-Ron Swan, Realtor
RonSwanHomes.com
Just wanted to let you know I got my hearing aids back. I can't believe theses where the same aids I sent you. They look and work as if they are new and they are about 14 years old. Thank you so much!!!!
-Virginia Beach
Thanks Bob,
My hearing Aids work perfectly. I know I won't have surprises in the future and thank God I don't have to do business with crooked vendors anymore since I found you.
Your service is fast and economical. I'm your customer from this moment on and thanks to your wife for following us on the delivery of my Hearing Aids.
Thanks again - One of your many friends.
-Gary E. Foster
goh2415@bellsouth.net
"Bob, my hearing aid came blazing in to my post office on Saturday, It is working fine. I thank you for your responsiveness, flexibility and craftsmanship in handling my "ears". I will be pleased to recommend you and your firm to others I know. Thanks again."
-G. S.
"Thanks to your precision, my family and I thoroughly enjoyed the weekend. Glenda and my daughters told me to thank you for doing such a great job...God Bless you, your loved ones and your business."
-Larry
"Wow! I'm impressed! You'll get my families business from now on!"
-D.G.
My father has had his hearing aid for almost 2 weeks now. I was waiting to make sure that it is working fine. Thank you so much for the quality of service and communication. My father feels so much better to have his hearing aid working now. It was a pleasure dealing with you; I cannot thank you enough.
Best regards,
-May
"We received mom´s hearing aid and it works perfectly!! I can´t thank you enough. Since hearing impairment runs in the family we´ll keep your email and send you more business from time to time. Thanks again".
-JC
I want to thank you for all the help and everything you have done for me. You really don't have to help me, but thank you again. The great customer service that I have received from you and your company is wonderful. Thanks again, feel free to contact me if you need anything.
-Heather Dickinson
"THANK YOU SO MUCH!!!!! I mailed my hearing aid off last Friday to you, and today, Thursday I received them. They are just like new. My wife wanted me to thank you also. You did an excellent job, I have been without them for a year because I could not find a decent place to send them. If you need me for a reference please us me. Thanks again for a great job."
-Dennis
"Just recieved my repaired hearing aid. I've never had such excellent and prompt service. Thank you much."
P.S. Gone just one week.
-J D
"Thanks sooooo much, Hearing Haven is a beautiful thing. Bless you all, I appreciate everything you have done."
-Cherise Crawford
"I want to personally thank you for the expedite manner in which you repaired my hearing aid. Not only was it so much more affordable (at least 3 times less) than the charges incurred using [a local] hearing aid dispenser in Michigan, it was also extremely convenient and I got my aid back within a week's span of time. Plus, you took the time to actually send a list of the repairs made. Feel free to use my name and letter of praise on your web page as an actual testimony, for I am one truly satisfied customer!!"
-Angelique Poree
"Thanks for the professionalism in the way you work."
-Rick Reyes
"My mother, Jenny Carter, just received her repaired hearing aid. You made her very happy to be able to hear again."
-Larry Carter
